Some of the most asked questions by our customers.
Q.01 Does this mask protect from N 95, N99 pollution?
Ans→Yes, OxiClear Pollution Mask is N99 Certified.
Q.02 Can this be used for running purpose?
Ans→Yes, the pollution mask can be used for sports activates.
Q.03 Are the filters available separately? And what's the lifespan of each filter?
Ans→Yes, extra refill filters are available for purchase. The lifespan of the filters is 100 hours use time.
Q.04 Do we need to place the filters inside the mask when it first arrives?
Ans→Yes, 2 filters are provided separately in the package. Please remove one and insert it into the mask. For more directions please see (How to use) section.
Q.05 Is this washable?
Ans→Yes, the mask is washable, but the activated carbon filters are NOT washable.
Q.06 How to wash the mask?
Ans→Hand washes the mask with mild washing powder, warm water and let it hang to dry.
Q.07 Can kid of 8 to 10 years old also wear this mask?
Ans→Yes, children over the age of 4 can wear a mask. Children should always be supervised while wearing a pollution mask.
Q.08 Does it come with a carry bag?
Ans→Yes, OxiClear pollution mask comes with a zip lock carry bag inside the package. You should always store your mask in the carry bag while it is not in use.
Q.09 The air valve is closed... Do I need to open it or make any changes?
Ans→The valve is a one-way exhalation valve only and should not be tampered with. Valve is efficient for facilitating the exit of moisture and CO2 from the interior of the mask.
Q.10 Does the mask come with extra carbon filters?
Ans→The mask comes with 2 activated carbon filters and refills are widely available.
Q.11 Does this mask protect from cigarettes smoke?
Ans→Yes, the mask is effective against many odours and particles.
Q.12 Is it suitable for kids of 1.5 years old?
Ans→Pollution mask is not recommended for children under the age of 3.
Q.13 Does it have a nose clip?
Ans→Yes, the OxiClear Pollution Mask has an adjustable aluminium noseband.
Q.14 Can I use it with my spectacles? Is it free size fit all?
Ans→Yes, new packages of OxiClear Pollution Mask come with leak protection foam, which is very effective in blocking leaks from the top part of the mask.